Shipping policy
Order Processing Time
Most custom orders are produced and ship within 1-3 business days.
Larger or high-volume orders may require additional time, but we will contact you if there is any expected delay.
Orders are processed Monday–Friday, excluding holidays.
Delivery estimates begin once your order has shipped. Production time (1–3 business days) is separate from carrier transit time.
Shipping Rates & Delivery Times
We offer simple, flat-rate shipping within the United States. Delivery estimates begin once the package has left our facility.
Standard Shipping Options
• 2–3 Business Days — Flat Rate $2.99
• 4–5 Business Days — Flat Rate $4.99
• 6–9 Business Days — Free Shipping
Delivery times are estimates and may vary based on the carrier and destination.
Delivery time estimates (2–3, 4–5, or 6–9 business days) begin after production is completed.
Shipping Locations
Orders ship from our production facility at:
549 N 1800 E, St. Anthony, ID 83445
We currently ship to addresses within the United States.
Tracking Information
Once your order ships, you will receive an email with tracking information so you can monitor delivery progress.
Damaged, Lost, or Incorrect Shipments
If your order arrives damaged, defective, or incorrect, please contact us immediately at Travis@CustomCutouts.co. We will evaluate the issue and make it right.
If a shipment is lost in transit, we will work with the carrier to resolve the issue or send a replacement when appropriate.
Contact
For any shipping questions, please contact:
📧 Travis@CustomCutouts.co